OCSRY 2016 Recipients

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2016 Outstanding CSR of the Year National Winner
Kelly D. McGowan, CISR Elite
NBT–Mang Insurance Agency
Norwich, New York

2016 State Winners
Alabama Edna A. Newcomer, CIC, CPIW
Thompson Insurance, Inc.
Alaska Susan M. Blum, CISR Elite, AIC, LPCS
Alaska USA Insurance Brokers
Arizona Cynthia A. Munksgard
CoBiz Insurance, Inc.
Arkansas Jordan C. Cross, CIC, CISR
Regions Insurance Group, Inc.
California Christina Snyder, CIC, CISR, AINS
Poms & Associates Insurance Brokers
Colorado Stacey M. Neff, CIC, CISR
Madison Insurance Group
Connecticut Jami L. McDonald, CISR
Goodman Insurance, Inc.
Delaware Gail A. Wilkinson
Williams Insurance Agency, Inc.
Florida Kellie S. Brandes, CRIS
ThompsonBaker Agency
Georgia Alana M. Tompkins, CIC
Norton, Lewis & Goro, LLC
Idaho Courtney Mitchell, CIC
Associated Insurance Services, LLC
Illinois Cynthia Jordan, CISR, MLIS, NcAM
The Plexus Groupe, LLC
Indiana Gina M. Floyd, CISR, AAI
Old National Insurance
Iowa Jennifer Cook, CIC, CISR
TrueNorth Companies
Kansas Lindsay D. Culver, CISR
Truss, LLC
Kentucky Elizabeth M. Manley, CIC, CISR, CPIA, CWCC, PRIS
Assured Partners NL
Louisiana Tanya A. Nel
Gendusa Insurance
Maryland Bethany Miller
Atlantic Smith Cropper & Deeley
Michigan Terri L. Majeski, CISR
Ottawa Kent Insurance Agency
Minnesota Nattalie J. Rolland-Vath, CISR
North Risk Partners CO Brown Division
Mississippi Kelsey J. Purvis, CISR
Ross & Yerger Insurance, Inc.
Missouri Beth A. Mann, CISR
Capstone Insurors, Inc.
Montana Sherry Hill, CISR
Hobson Insurance
Nevada Nixie M. Hyslop
Alpine Insurance Associates
New Mexico Danielle D. Montes
High Country Agency, Inc.
New York Kelly D. McGowan, CISR Elite
NBT-Mang Insurance Agency, LLC
North Carolina Kimberly H. Hurd
Rakestraw Insurance Center, Inc.
Ohio Mary K. Prenger, CIC, CPSR
Community Insurance Group
Oklahoma Linda L. Wright, CIC, CRIS
Rooney Insurance Agency, Inc.
Oregon Gladys M. Boutwell, MBA
KGM International dba PBP Insurance
Pennsylvania Tamika L. Thomas
Berlanco Insurance Agency, Inc.
Puerto Rico Isabel M. Smith Ellerbe, CISR
Aon Risk Solutions
South Carolina Karen D. Fenters, CISR
Strovis Insurance Agency, LLC
South Dakota Selda Baumberger, CIC, CISR
Fischer Rounds & Associates
Tennessee Suzanne E. Seaton, CIC, CISR
The Allison Insurance Group
Texas Tiffanie L. Parker, CIC, CISR, API
INSGROUP, Inc.
Utah Kristi K. Lawson, CIC
Poulton Insurance Services, Inc.
Virgin Islands Brenda A. Sells, CIC, CISR)
Theodore Tunick & Company
Virginia Freida J. Cooper, CISR, CPIA
USI Insurance Services, LLC
Washington Anthony Schulz
Prostar Insurance
West Virginia Matthew J. Stalnaker
Pioneer Insurance Agency, Inc.
Wisconsin Robyn S. Henslin, CIC, CISR
Cobb Stecker Dunphy & Zimmermann, Inc.
Wyoming Wendy J. Elmer, CIC
Wyoming Financial Insurance

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