CISR Main

Printer Friendly Share

Earn a Professional Designation and CE Credits!* The hours that the insurance business demands can make it difficult and costly to pull yourself away from customers to satisfy educational requirements. However, it's important to maintain your business edge through ongoing, relevant professional education.

CISR Online combines practical experience, professional expertise, and technical knowledge with convenience. Each CISR Online course is $159/per person.

CISR Online Courses:

Please Note: If you completed the Insuring Commercial Casualty Exposures course (available prior to Commercial Casualty I and Commercial Casualty II), you may earn the CISR designation or CISR Elite status by passing either Commercial Casualty I or Commercial Casualty II, but not both.

CISR Online provides insurance professionals with the same high-quality education, curriculum, and resources offered to more than 28,000 CISRs nationwide. You can attend class in your office, in your home, or while traveling - 24 hours a day, seven days a week - with just a computer and an internet connection.

Take our brief questionnaire to see whether online learning is for you!

*CE hours vary by state. Click here to refer to your state CE information.

No final exam is required to receive designation update credit for online courses, but successful completion of mandatory quizzes and review tests is required. In order to receive State CE credit, all participants must pass the Final Exam, including CISR designees. Non designees are allowed 1 attempt to pass the Final Exam for state CE and/or earn the CISR designation. CISR designees are allowed 3 attempts to pass the Final Exam for CE credit and/or receive CISR update credit, but if a CISR is working on the CISR Elite Status, only ONE attempt is allowed to pass the Final Exam.

Success Stories

I gleaned so much from this class that I was able to embrace everything I learned and put it to immediate use. Since the class, I’ve become more conscious of my volume, clarity of my words, the pleasantness of my tone and my energy level. Thank you for this class – it is a keeper! ”
Michele Burton, CISR, ACSR, Willis of Texas, Inc.,, Houston, TX
The tips learned from Dynamics of Service have been implemented into my daily work flow. I've attended twice in the past 2 years, each with a different instructor. Both courses provided me with valuable insight from the instructor and from other attendees who all have a wide variety of experience, both in years and the types of business they handle. One of the best things about this class is the interaction between insurance professionals during the course of the day. I strongly recommend this class. ”
Christina Piona, AFIS, CISR, United Valley Insurance Agency
I have been working in the insurance industry for more than 30 years. And...30 years ago, there was no CISR Program. Today, with the CISR Program, I see new people entering our industry who are able to apply knowledge with confidence much quicker than in the past. The National Alliance has made such a difference in our industry...and the CISR Program is only one of the many jewels they have provided. Thank you Dr. Hold and all the talented people associated with The National Alliance. You have and continue to make a difference in the insurance industry.”
Jeanette Machisic, CIC, AAI, CTM, Client Services Manager, HUB International, Denver, CO
The CISR program gives our Commercial and Personal Lines CSRs a core foundation of product knowledge critical to providing our clients with quality insurance protection. The flexibility of having access to both classroom and online programs has been very helpful. We are able to meet the needs of our employee's different learning styles while at the same time managing our expenses.”
Larry E. Lujan, CIC, President, Manuel Lujan Insurance, Albuquerque, NM
The CISR Program has given me the opportunity to learn how to provide my customers with a broader understanding of their personal and commercial exposures. Participation in the program is a great first step towards becoming an insurance professional.”
Matthew M. Smyth, CISR, Commerce Insurance Services, Cherry Hill, NJ

Bookstore More Publications

Course Offerings


* Even though class is sold out, click the Wait List button to be placed on the waiting list.
Home / Online Courses / Certified Insurance Service Representatives (CISR) Printer Friendly Share