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For in-depth studies that set the standard for agency productivity, producer compensation and responsibilities, look no further.

  1. CSR Profile: Unique Views of Insurance Customer Service Representatives, Account Managers, and Account Executives

    CSR Profile: Unique Views of Insurance Customer Service Representatives, Account Managers, and Account Executives

    (Also available as eBook)
    The CSR Profile is the insurance industry's preeminent source for current information on customer service representatives and other service positions... Read More

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  2. Growth & Performance Standards

    Growth & Performance Standards

    (New 10th edition available now as eBook)
    The Growth & Performance Standards study provides benchmarks for comparing independent agency performance. Independent insurance agency owners use the results to compare their agency's performance against their agency peer group... Read More

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  3. Producer Profile: Compensation, Production, and Responsibilities 5th Edition

    NEW! Producer Profile: Compensation, Production, and Responsibilities 5th Edition

    (Also available as eBook)
    The Producer Profile is based on a survey of over 600 P&C producers from independent insurance agencies to determine how producers are performing with respect to compensation, sales production, responsibilities, qualifications, education, and training... Read More

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  4. Risk Manager Profile

    Risk Manager Profile

    (Also available as eBook)
    Risk Manager Profile is based on a survey of nearly 500 risk managers and contains 10 interview vignettes of experienced risk management professionals. This new study offers a glimpse into career paths and present responsibilities...
    [Not included in The Profile Package]
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  5. The Digital Profile Package

    The Digital Profile Package

    The Profile Package - Save $20 when you buy all three e-books! When you need in-depth studies that set the standard for agency productivity, producer compensation and responsibilities, and experienced service professionals, these three volumes belong in every agency... Read More

    Add to Cart

  6. The Profile Package

    The Profile Package

    The Profile Package - Save $20 when you buy all three! When you need in-depth studies that set the standard for agency productivity, producer compensation and responsibilities, and experienced service professionals, these three volumes belong in every agency... Read More

    Add to Cart

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