Faculty NameJeff Odom*
Jeff Odom is an Insurance Analyst and Instructor for the Florida Association of Insurance Agents (FAIA). Jeff's duties at FAIA include writing, updating, and revising FAIA's Florida Insurance Research Library. Jeff also writes and edits the Florida General Lines Study Manual. Along with writing, Jeff teaches both live and webinar classes. Topics include customer service, ethics, personal lines, insurance law, and licensing law.
Jeff graduated from Florida State University in 1988 and began his insurance career with an independent insurance agency. He has been married for over 25 years and has two children.
Faculty NameJay Williams
Jay Williams is a National Faculty Member and an Educational Consultant for The National Alliance for Insurance Education and Research. He earned his CIC designation in 1996 and his CRM designation in 2004.
He is a veteran of the insurance industry, starting his career in 1979. His experience includes 21 years in the agency business, nine years at the Florida Association of Insurance Agents, and seven years as an insurance company and PEO executive. Jay also served as the interim CEO for Applied Client Network, the user-group association for agents using Applied Systems platforms.
Jay has been teaching formal insurance classes for over 20 years, including both technical insurance and E&O loss control classes for FAIA. He was part of the IIABA Loss Control Working Group for 5 years and also served on the Professional Liability Committee.
His experience on the agency, association, and company sides gives Jay a uniquely rounded perspective on the insurance industry. His most recent position was the CEO of a construction risk wholesale operation. In addition to his work as an insurance educator, Jay serves as an expert witness, a consultant to insurance companies, associations, agencies, and industry-related partners, and an E&O auditor.
Faculty NameRichard Clarke
Dick Clarke is a veteran of the property/liability insurance industry, having worked as underwriter, broker and consultant through hard and soft market cycles. He was formerly Senior Vice President with the regional brokerage, J. Smith Lanier & Co. headquartered in Georgia, having retired late in 2016.
He publishes articles and teaches on a variety of executive liability, cyber and E&O subjects, and functions as an expert witness, a consultant to buyers of commercial insurance, and to insurance companies concerning product development. He is a teacher in CE programs for several professional insurance organizations. His books are listed for purchase on Amazon.com, with the most recent, Executive Liability Insurance: From the Basics to an Advanced Approach having entered its fifth edition in 2012. (This work is currently being updated, with a revised, sixth edition available late in 2019.) Additionally, this book was translated into Japanese for the Risk Management community in Japan, in 2013. Clarke provided content and editing for The National Alliance's on-line course on Directors and Officers Liability insurance (2015 to present), and was an original recipient of the CPCU Society's "Distinguished Instructor in Insurance" award, in 1996.
He holds several professional designations.