Dynamics of Service

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Available
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Instruction Hours 7
Topics Dynamics of Service
Programs Dynamics
Start Date Apr 07, 2020
End Date Apr 07, 2020
Learning Options Traditional Classroom

Register
Topics Covered:

  • Improve your people skills dramatically.
  • Tune up your professional competence.
  • Acquire a wealth of tools and techniques for dealing with customers effectively.

All these skills serve to make an employee more valuable, more productive, and more satisfied on the job.

*Dynamics of Service satisfies the update requirement for CISRs and CSRMs.

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Clark, NJ
April 7, 2020
7:30 AM Registration
Holiday Inn
36 Valley Road
Clark, NJ 07066
732-574-0100

This event is being conducted by the PIA of NY, NJ & CT

Dynamics of Service is the best supplement to give your personnel the tools they need to succeed! In a competitive marketplace, an agency’s or company's most important asset is...its people.

At this one-day classroom course, you will discover what makes superior customer service representatives effective—and what keeps their customers loyal. Participants repeatedly tell us how this one-day course transformed their lives when back on the job. The success of Dynamics of Service is a direct result of an energetic and knowledgeable faculty. These instructors have lived and practiced what they teach; they know what works in the “real world.”

Topics Covered: Covered:

  • Improve your people skills dramatically.
  • Tune up your professional competence.
  • Acquire a wealth of tools and techniques for dealing with customers effectively.

All these skills serve to make an employee more valuable, more productive, and more satisfied on the job.

*Dynamics of Service satisfies the update requirement for CISRs and CSRMs.

.

Faculty

Faculty does not exist.