Faculty NameJay Williams
Jay Williams is a National Faculty Member and an Educational Consultant for The National Alliance for Insurance Education and Research. He earned his CIC designation in 1996 and his CRM designation in 2004.
He is a veteran of the insurance industry, starting his career in 1979. His experience includes 21 years in the agency business, nine years at the Florida Association of Insurance Agents, and seven years as an insurance company and PEO executive. Jay also served as the interim CEO for Applied Client Network, the user-group association for agents using Applied Systems platforms.
Jay has been teaching formal insurance classes for over 20 years, including both technical insurance and E&O loss control classes for FAIA. He was part of the IIABA Loss Control Working Group for 5 years and also served on the Professional Liability Committee.
His experience on the agency, association, and company sides gives Jay a uniquely rounded perspective on the insurance industry. Jay currently serves as the President of FHB Insurance, a subsidiary of Scottish American Insurance General Agencies. In addition to his position at FHBI, he is an expert witness and a consultant to insurance companies, associations, agencies, and industry-related partners.
Faculty NameJeff Odom*
Jeff Odom is an Insurance Analyst and Instructor for the Florida Association of Insurance Agents (FAIA). Jeff's duties at FAIA include writing, updating, and revising FAIA's Florida Insurance Research Library. Jeff also writes and edits the Florida General Lines Study Manual. Along with writing, Jeff teaches both live and webinar classes. Topics include customer service, ethics, personal lines, insurance law, and licensing law.
Jeff graduated from Florida State University in 1988 and began his insurance career with an independent insurance agency. He has been married for over 25 years and has two children.
Faculty NameDavid Henry
David W. Henry is a graduate of Emory University and the University of Florida College of Law. He is a shareholder in the Orlando office of Marshall Dennehey Warner Coleman & Goggin. His litigation practice primarily involves E&O, D&O, intellectual property litigation and representation of employers in employment-related litigation.
In addition to teaching and his litigation practice David serves as a Florida Supreme Court Certified Civil and Appellate Mediator. David teaches mediation advocacy and training for attorneys and insurance carrier representatives across the United States. Since 1994 he has been a member of the National Faculty of the Society of Certified Insurance Counselors and he has spoken to over 10,000 lawyers and insurance professionals across the United States, the Bahamas and London on issues relating to errors & omission liability, effective mediation advocacy, insurance coverage and claims handling. He has been published in Entrepreneur magazine, the Florida Bar Journal, Insights, and National Underwriter, P&C Edition.
Faculty NameAllen Messer
Allen Messer began his insurance career in March of 1971. He has worked for several different insurance companies in various capacities and has been involved in the independent agency system as a producer and agency owner.
Allen currently consults agencies, companies, risk managers, and attorneys as well as instructs various seminars and live webinars. He earned his CPCU designation in 1981 where he received the Distinguished Graduate Award for attaining the highest academic average in the Nation. He earned his CIC designation in 1977 and serves as an Educational Consultant and is a National Faculty member of The National Alliance for Insurance Education & Research.