Each year, a group of exceptional insurance professionals are chosen by The National Alliance for Insurance Education & Research to compete for the National Outstanding CSR of the Year Award.
To be eligible for this award, candidates must be insurance customer service representatives or have primary responsibility for insurance customer service duties. Celebrating the 30th Anniversary of the Outstanding CSR of the Year Award, the competition started in 1991 to honor customer service representatives and account managers who have made significant contributions to the insurance and risk management industry as demonstrated by the following individuals.
2021 Outstanding CSR of The Year State Winners

The National Alliance for Insurance Education & Research is the nation’s premier provider of educational opportunities for insurance and risk management professionals.
2 thoughts on “2021 Outstanding CSR of the Year State Winners Announced1 min read”
Lori Migues
How were the Outstanding CSRs chosen?
The National Alliance for Insurance Education & Research
Contestants compete via State Licensee Associations and are selected to represent their state in the national round. Five contestants are selected to compete for the national title and are judged by a Blue Ribbon panel at The National Alliance. Winners are announced in September.
Competition information can be found here: https://www.scic.com/outstanding-csr-of-the-year/