Agency Management

RESOURCES

NEW Study Guide

This Study Guide has been prepared to enhance your learning experience. It contains all of the Check-In questions, Knowledge Checks, and Self-Quizzes contained within the course, along with an Answer Key and Glossary. Use it as a tool to help practice and assess your knowledge of the course material, but do not mistake it for a comprehensive “short-cut” to preparing for the final exam.

Be sure to take a look at the section, “Appendix,” that follows the Answer Key in this Study Guide. It contains valuable suggestions for test preparation and study techniques, as well as some sample exam questions and a glossary of terms.

Your path to success in passing the final exam will come from your attentiveness during the course and the effort you put into preparation.

Additional Resources

Unpacking the Minds of Two Insurance Organization Leaders: A Candid Conversation

This episode of Nat Alliance NOW is a powerhouse of insights and expertise as Director of Academic Content, Paul Martin, CPCU and Chief Marketing Officer, Mitch Dunford, join forces to bring you an exclusive interview with two major insurance organization leaders: John Costello, CIC, CRIS the Chairman of the National Big I, and Gerald Hemphill, CIC, LUTCF the President of the National PIA.

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