Agency Management
RESOURCES
This Study Guide has been prepared to enhance your learning experience. It contains all of the Check-In questions, Knowledge Checks, and Self-Quizzes contained within the course, along with an Answer Key and Glossary. Use it as a tool to help practice and assess your knowledge of the course material, but do not mistake it for a comprehensive “short-cut” to preparing for the final exam.
Be sure to take a look at the section, “Appendix,” that follows the Answer Key in this Study Guide. It contains valuable suggestions for test preparation and study techniques, as well as some sample
In statistics, a subset of a larger group having the same characteristics of the group. More exam questions and a glossary of terms.
Your path to success in passing the final exam will come from your attentiveness during the course and the effort you put into preparation.
Additional Resources
Insurance Marketers Eye Challenges and Opportunities
Join Mitch Dunford as he talks with Insurance Marketing & Communications Association (IMCA) board members Peter van Aartrijk, CIC, and Amy Hourigan, and Channel Harvest
Texas Nominee Named 2021 National Outstanding CSR of the Year
Darnella Rodriguez, CIC, CRM, CISR, Account Manager for Higginbotham, in Austin, Texas, has been awarded the most prestigious honor available to insurance customer service representatives: National Outstanding
On-demand, Online ACORD Forms Training Now Offered from The National Alliance for Insurance Education & Research
The National Alliance released a new online, self-paced ACORD form training as part of a new insurance bootcamp series. The new ACORD Bootcamp trains insurance agents
Remote Work Roundtable: How We Became Virtual Insurance Agencies
Tune in as Steve Anderson (President, The Anderson Network) talks to insurance and riskThe chance of loss; the uncertainty of loss; the variation from the expected outcome over time; the difference between expected losses and actual losses. More managementThe practice of protecting an organization from financial harm by identifying, analyzing,
Podcast: Best Practices for Working From Home with Anson Thompson, CIC, CRM
In this COVID-19COVID-19 is a disease caused by a new strain of coronavirus. ‘CO’ stands for corona, ‘VI’ for virus, and ‘D’ for disease. Formerly,
Podcast: Remote Working Technologies for Insurance Professionals
Insurance professionals must learn to navigate changes that have occurred almost overnight as a result of COVID-19COVID-19 is a disease caused by a new strain
