Self-Paced CISR Courses

Complete your learning on your own time.

 Self-Paced Certified Insurance Service Representatives (CISR) courses can be taken on their own or in combination to earn the CISR designation a nationally recognized educational program for customer service representatives.

The nine courses within the program focus on minimizing E&O claims, understanding risks, and how to analyze exposures. 

Self-Paced Online Courses provide ultimate flexibility, efficiency, and are a low-pressure way to earn continuing education at your own pace. Certified Insurance Service Representatives Self-Paced Course can be completed within 60 days on any mobile device.

  • Set your own pace and save progress
  • Review understanding with Knowledge Checks and Review Exam
  • Info Kiosk and Learning Resources included with every course

Explore Course Options

Sharpen your edge and stand out from the crowd.

To earn the CISR designation you must complete five courses and successfully pass the examination that follows each course within three calendar years of passing your first exam. To keep the designation, you must update each year with additional continuing education from The National Alliance for Insurance Education & Research.

Any employee of an agency, insurance company or insurance–related business, including agents and agency managers is eligible to attend CISR courses.
The Certified Insurance Service Representatives (CISR) designation program is a nationally recognized educational program directed at a very particular job description in the agency—the customer service representative.  This program has been conducted in Pennsylvania, Maryland and Delaware since 1988 and continues to grow with new participants each year!
 
The CISR designation program is a practical program, focusing on minimizing E&O claims and understanding and analysis of risks and exposures. The program consists of nine, one-day courses that are sure to raise the standards of customer service. CISR is an intermediate level program, therefore assuming some working knowledge of the applicable policies. To earn the CISR designation you must complete five courses and successfully pass the examination that follows each course within three calendar years following the year in which you pass your first exam. To keep the designation you must update each year with additional continuing education courses offered by Insurance Agents & Brokers. The CISR designation identifies individuals who are committed to continually striving for the highest standard of professional and personal growth!

Self-Paced Online Features

Knowledge Checks &
Quizzes

Animation & Live
Footage

Practical & Relevant
Content

Closed
Captions*

Information Kiosk and
Learning Resources

20-Question
Review Exam

Designee Update
Credit

8 Credit Hours
(Varies by State)

Save Progress &
60-Day Access*

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