CISR FAQs

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Who teaches the CISR courses?
When I take a CISR course, must I take the exam?

What is the format of the exam and how long does it take to receive results?

Do you have suggestions if I don’t pass the exam?

If I fail the exam, can I continue in the Program?

Is there a recommended order in which to take the courses?

Is there any course I should not take?

Is there a time limit for earning the CISR designation?

What is CISR Elite?

Is there a time limit for earning the CISR Elite distinction?

Once I earn the designation, am I a CISR for life?

What are my options for meeting Society of CISR update requirement?

Where can I attend CISR classes?

How do I find details and FAQs about CISR Online?

Is the CISR Program approved for CE credit in my state?

How should I start the Program?

What will this do for my career?

What is a conferment?

How do I register?

What is MyPage™?

How do I obtain a subscription to the Knowledge Alliance?

 

Who teaches the CISR courses?
Our rigorous qualification process ensures that the CISR faculty consist of experienced, dynamic, highly knowledgeable insurance practitioners. Your instructors are all experienced insurance agency, company, and teaching professionals - you can be sure you're learning from the best.

When I take a CISR course, must I take the exam?
Anyone can attend classes without taking the exams. To attain the CISR designation, however, you must take and pass five of the nine exams.

What is the format of the exam and how long does it take to receive results?
Each CISR course ends with an optional one-hour exam (passing the exam is required to earn the CISR designation). The exams have 50 multiple choice questions. Exam results notifications are posted to MyPage in MyDocuments within 2 to 3 weeks following the course.

Do you have suggestions if I don’t pass the exam?
An exam review has proven to be very valuable in identifying the topic area(s) in which additional studying is needed. You can request a review of exams within six months following the course by submitting your request to examreview@scic.com. Please include your name, course title and date, and preferred email address with your request. A fee of $7.50 is required prior to exam review being processed. The National Alliance Team wants you to have the best possible outcome in your continuing education. We encourage you to try again, having reviewed the Learning Objectives in the notebook and by asking for help from a mentor in your office or the faculty member on-site. Additional recommendations include study materials such as Insurance Essentials or contacting our Academic Development Department at 800-633-2165.

If I fail the exam, can I continue in the Program?
Yes. You can repeat any course and retake the exam. In addition, you can continue attending any of the other courses. We are dedicated to the success of our course participants.

Is there a recommended order in which to take the courses?
No. You can take the courses in any order that best suits your unique needs.

Is there any course I should not take?
If you completed the Insuring Commercial Casualty Exposures course (available prior to Commercial Casualty I and Commercial Casualty II), you may earn the CISR designation or CISR Elite status by passing either Commercial Casualty I or Commercial Casualty II, but not both.

Is there a time limit for earning the CISR designation?
Yes. A CISR must successfully complete the additional CISR courses and pass the exams within three calendar years. If you completed Insuring Commercial Casualty Exposures (available prior to Commercial Casualty I and Commercial Casualty II), you may earn the CISR Elite status by passing either Commercial Casualty I or Commercial Casualty II, but not both.

What is CISR Elite?
By attending annual updates, a current CISR can earn update credit, state CE credit, and credit towards the CISR Elite distinction. A CISR must attend and pass all nine CISR courses—in class or online, to earn the status of CISR Elite.

Is there a time limit for earning the CISR Elite distinction?
Yes. A CISR must successfully complete the additional four CISR courses and pass the exams within three calendar years.

Once I earn the designation, am I a CISR for life?
No. The insurance industry changes at a rapid pace. To remain current, it is necessary that you update your knowledge on a regular basis. That is why we ask that you take at least one continuing education session every year to maintain your CISR designation. No exams for classroom courses are required for update credit or CE credit. However, you must take and pass the exam if you choose to update with CISR Online and/or would like to earn the status of CISR Elite.

What are my options for meeting Society of CISR update requirement?

  • Any one of the CISR courses (classroom or online - if you update online, you must take and pass the exam)
  • Any one-day William T. Hold Seminar (classroom)
  • Any two 4-hour William T. Hold Online Seminars, Ethics, Flood
  • A one-day Dynamics of Service program.
  • An entire 2-½ day CRM course or CIC institute earns up to two years of update credit.
  • Any one of the Dynamics Series programs earns up to two years of update credit for dues-paid CISRs.
  • Any one of the CSRM courses (classroom or online - if you update online, you must take and pass the exam)

Where can I attend CISR classes?
Over 1,400 courses are offered annually, so there are convenient locations in almost every state. To find a course near you, consult our Registration/Schedule. Also, you can take CISR Online - anytime, anywhere, wherever it is convenient for you.

How do I find details and FAQs about CISR Online?
Just click on CISR Online for information and a demo tour.

Is the CISR Program approved for CE credit in my state?
The Program has been approved for resident and non-resident CE credit in most states. For specifics, consult the CE Guide.

How should I start the Program?
There is no special course order. If you are more familiar with one topic than with the others, you might want to begin there.

What will this do for my career?
The CISR Program is designed to improve your knowledge base about policies, coverages, exposures, and risks, enhance credibility with customers, and ultimately increase your earning potential.

What is a conferment?
The conferment ceremony is a reward for a job well done - a public acknowledgement of individual accomplishment. The CISR conferment is a special occasion to recognize a professional milestone. During the conferment, new designees are presented with their gold CISR lapel pins, signifying achievement of this outstanding designation, by the president, board members, or other distinguished representatives of The National Alliance.

How soon should I register before a CISR course?
As soon as possible! Class size and hotel space are often limited. We will send you a confirmation prior to every class, ensuring your space and welcoming you.

How do I register?
Simply click  here to register. Keep in mind that your registration fee covers tuition, a class notebook, and refreshments. It does not, however, include overnight accommodations.

What is MyPage™?
Your important National Alliance professional education information is in one convenient place on MyPage, including the way to update your contact information, CE certificates (download online), course history, exam results, and new program offerings. View your MyPage by clicking on the MyPage icon at the top (right-hand side) of the page.

How do I obtain a subscription to the Knowledge Alliance?
The Knowledge Alliance is a web-based information resource that focuses on current, practice-oriented insurance, risk management and agency management issues, trends, and developments. Access is included as a benefit to dues-paid CICs, CRMs, CISRs, and CSRMs. For those not holding one of the designations, a subscription is available for $189 annually.
 

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