KATHLEEN HICKS, CIC
President – HR&R LLC
WHAT IS A DIFFERENCE MAKER?
Difference Makers are everyday people doing extraordinary things.
Hear from Insurance and Risk Management
The practice of protecting an organization from financial harm by identifying, analyzing, and controlling risk at the lowest possible cost. More experts working tirelessly for the greater good.
KATHLEEN CHARTED A PATH FOR WOMEN IN THE INDUSTRY
Kathleen started her career at the age of 19 when she applied for a job through the Texas Workforce Commission. After testing high in math, she took a job in the accountingProcess to help quantify an organization’s assets, liabilities, stakeholder equities, and cash flows at a point in time. More department at United States Fidelity & Guaranty Insurance Company.
“My education from The National Alliance empowered me to compete with anybody and not be intimidated.”
Kathleen’s boss encouraged her to attend a CIC course, but did not expect her to take the exam. She was 1 of 10 women in a class of 125 participants. Kathleen took all the required courses and earned her CIC designation in 1978.
KATHLEEN HAS HAD MANY UNIQUE CLIENTS DURING HER CAREER
Kathleen met Mickey Gilley while operating her company, Rogers & RogersInsurance & Risk ManagementThe practice of protecting an organization from financial harm by identifying, analyzing, and controlling risk at the lowest possible cost. More. Mickey owned Gilley’s Club. The club was the primary site for Urban Cowboy and housed a mechanical bull. Due to the film’s popularity, other venues wanted to buy mechanical bulls but needed liabilityLegal responsibility or fault. More insurance to do so. Kathleen secured the first liabilityLegal responsibility or fault. More insurance for mechanical bulls for a $2,500 per bull annual premiumAmount of money an insurance carrier charges to provide the coverage described in the policy. More that included a stipulation requiring cowgirls and cowboys to sign a waiverWaiver- 1) Legal concept that holds a party who intentionally or voluntarily relinquishes a known right, claim, privilege, or the opportunity from taking advantage of that relinquishment; 2) in insurance practice, a pre-event relinquishment of the right of one or both parties’ insurers to seek recovery from a culpable party for loss payments made to the insured. More before their ride. Kathleen and her team never had a claimA demand or obligation for payment as a result of a loss. More.
“My designation gave me confidence. If I could read an insurance policy and put it to work, I could accomplish great things.”
Kathleen acquired an even more famous client while she co-owned Miller-McCrocklin AgencyA relationship, express or implied, wherein one party (principal) delegates authority to another person (agent or proxy) to undertake certain activities for the principal. The agent’s limit of authority and discretionary power depends upon the agreement between the parties. https://youtu.be/s_hHkK95lbA More in San Marcos, Texas. The local radio station called and said Willie Nelson’s 1986 July 4th fundraiser for Farm Aid II was about to be cancelled because the backers were having trouble securing insurance. Although she had never placed event coverage, Kathleen met with Willie, discussed his needs, and secured proper insurance coverage. In less than a week, she used best-practices risk managementThe practice of protecting an organization from financial harm by identifying, analyzing, and controlling risk at the lowest possible cost. More techniques and reduced coverage costs by over $200,000. The Miller-McCrocklin AgencyA relationship, express or implied, wherein one party (principal) delegates authority to another person (agent or proxy) to undertake certain activities for the principal. The agent’s limit of authority and discretionary power depends upon the agreement between the parties. https://youtu.be/s_hHkK95lbA More donated their commission to Farm Aid II to benefit struggling family farms.
KATHLEEN'S TEAM WAS AMONGST THE FIRST RESPONDERS IN THE AFTERMATH OF HURRICANE HARVEY IN 2017
Hurricane Harvey made landfall in Texas on August 25, 2017 and struck Rockport-Fulton the next day. Insurance agents from across the state helped people file nearly 670,000 Claims so they could restore their lives.
“Insurance and Risk Management is something that inspires me. With superior educational opportunities, like those offered by The National Alliance, we can make a difference in people’s lives.”
The Regional Pool Alliance Property Disaster Recovery Team was on site immediately after Hurricane Harvey hit. They met with the county judge and other local officials, superintendents, school district operations directors and business-finance officials. Engle Martin Claims Professionals coordinated the claims process and kept recovery moving forward.
CREATING A LEGACY: SABINE PASS INSURANCE CURRICULUM
Kathleen’s passion for Insurance and Risk ManagementThe practice of protecting an organization from financial harm by identifying, analyzing, and controlling risk at the lowest possible cost. More drove her to implement a high school program in Sabine Pass, TX. She knew the program would pique student interest and inspire them to join the Insurance and Risk ManagementThe practice of protecting an organization from financial harm by identifying, analyzing, and controlling risk at the lowest possible cost. More industry.
“I started working in insurance when I was so young. I know high school students are very capable of working in this industry. They are smart.”
Since the community had endured Hurricanes Rita and Ike, Kathleen and Sabine Pass Superintendent, Kristi Heid, agreed this was a wonderful opportunity for the school district. They received special funding to start a pilot program. The program was a resounding success!
KATHLEEN'S LEARNING PATH
“If you want to succeed in the industry, you owe it to your clients and yourself to get the best education you can.”
