As we continue to look for ways to collaborate and grow with our participants and members, we invite you to become a part of our new Spotlight program, allowing us to shine a light on your activities, achievements, and personal stories.

Nominate the National Winner and Receive a $1,000 cash award!

Nominations are now being accepted in all 50 states, Puerto Rico, and the Virgin Islands for the 2018 National Outstanding CSR of the Year. This award is the highest honor for insurance customer service representatives who have distinguished themselves through contributions to their industry and profession.

Open to everyone regardless of affiliation or professional designation, candidates must:

  • Be an insurance customer service representative, or have primary responsibility for customer service duties.
  • Write an essay of no more than two pages double-spaced (approximately 1,000 words) on the following topic: "In today’s business environment, CSRs are finding that more work is required from a smaller staff pool. As a CSR, what four (4) ways have you found beneficial in helping you accomplish work tasks while still providing excellent customer service? In short, doing more with less."
  • Submit letter(s) of recommendation from a professional reference(s).

To make your nomination, please submit this form today so your nominee may be contacted.

NOTE: You may nominate yourself. All essay entries become property of The National Alliance, inclusive of permission to reprint. Deadline for all materials (including essay) isMay 1, 2018.

What are the rewards of winning?

Nominees will first compete on a state level. State winners will automatically be entered into the national competition.

State Winners Will Receive—

  • Framed Certificate of Achievement
  • State recognition
  • Advancement to national competition

Four National Finalists Will Receive—

  • $500 cash award
  • National recognition
  • Gold and garnet pin

National Award Recipient Will Receive—

  • $2,000 cash award
  • Gold and diamond pin
  • Employer receives a scholarship to a National Alliance program
  • Nominator receives a $1,000 cash award

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Nominee's Information
Nominator's Information