This Study Guide has been prepared to enhance your learning experience. It contains all of the Check-In questions, Knowledge Checks, and Self-Quizzes contained within the course, along with an Answer Key and Glossary. Use it as a tool to help practice and assess your knowledge of the course material, but do not mistake it for a comprehensive “short-cut” to preparing for the final exam.
Be sure to take a look at the Appendix that follows the Answer Key in this Study Guide. It contains valuable suggestions for test preparation and study techniques, as well as some sample exam questions and a glossary of terms.
Your path to success in passing the final exam will come from your attentiveness during the course and the effort you put into preparation.
Study Set
Use this study set to review digital flashcards and play interactive vocabulary games for the insurance & risk management terms found in the glossary of this course!

Review Game
Launch this trivia-style review game to test your knowledge prior to taking the final exam for this course!
Section 1 – Workers' Compensation and Employers' Liability
Who is NCCI?
The video below describes the purpose and industry activities of the National Council on Compensation Insurance.
Disability Benefits
The video below describes the different types of disability benefits under Workers’ Compensation.
Employers' Liability Claims
The video below describes the various ways Employers’ Liability claims are made against employers.
How Other States' Coverage Works
The video below outlines how Other States’ Coverage on the Workers’ Compensation Policy works.
Federal Compensation Laws
The video below discusses the way federal compensation laws create the need for special endorsements on Workers’ Compensation Policies.
Section 2 – Introduction to Business Auto Coverage
What is an "Auto"?
The video below explains the importance of understanding what is meant by an “auto” on the Business Auto Policy.
Mastering Business Auto Coverage
The video below provides insight into better understanding the Business Auto Policy.
Covered Pollution Cost and Expense
The video below explains an important part of the Business Auto Policy Insuring Agreement and how it responds to pollution elements of accidents.
Diminution of Value
The video below explains when diminution of value is used in adjusting auto insurance losses.
Covered Auto Symbols
The video below explains how to gain an understanding of covered auto symbols on the Business Auto Policy
Who is Covered on the BAP?
The video below outlines who would be protected on the Business Auto Policy.
What is Negligence?
The video below explains what negligence is and how important it is to understanding liability claims.
When the Insurance Company Settles a Claim
The video below explains what happens when the insurance company considers the settlement of auto liability claims.
Handling of Property
The video below explains how an important exclusion on the Business Auto Policy works.
The Operations Exclusion
The video below explains how an important exclusion on the Business Auto Policy works.
Why Use Specified Causes of Loss?
The video below explains some advantages of using Specified Causes of Loss to cover physical damage on some vehicles.
Loss Conditions
The video below explains some important aspects of loss conditions on the Business Auto Policy.
Premium Audits
The video below explains the Premium Audit condition on the Business Auto Policy.
Section 3 – Excess Liability and Commercial Umbrella Policies
How much liability insurance is enough?
The video below explores the difficult decision of selecting a limit on a liability policy.
Maintenance of Underlying Limits
The video below explains the purpose and function of an important condition on Umbrella and Excess policies.