CANCELLATION POLICY
CancellationThe termination of the insurance policy by either party. Policy
Classroom
- Cancellation/Refund Requests received within 30 days of the start date that require a refund will incur a fee totaling 15% of the registration fee
- Cancellation/Refund Requests received within 14 days of the start date will incur a fee totaling 25% of the registration fee
- Cancellation/Refund Requests received within 7 days of the start date will incur a fee totaling 50% of the registration fee
- After the start date of your course, no refunds or transfers will be given
- Transfers or substitutions within 30 days of the start date will incur a $25 fee
- A fee of $25 will be charged for returned checks
Instructor-led Online
- Cancellation/Refund Requests received within 30 days of the start date that require a refund will incur a fee totaling 15% of the registration fee
- Cancellation/Refund Requests received within 14 days of the start date will incur a fee totaling 25% of the registration fee
- Cancellation/Refund Requests received within 7 days of the start date will incur a fee totaling 50% of the registration fee
- After the start date of your course, no refunds or transfers will be given
- Transfers or substitutions within 30 days of the start date will incur a $25 fee
- A fee of $25 will be charged for returned checks
Self-Paced Online
- To obtain a full refund, cancellations must be received within 24 hours of the registration date. Refund will be void if the review test or final exam has been taken.
- Transfers or substitutions must be received within five business days of the registration date. After five business days, a $25 fee will apply. Transfers or substitutions will not be permitted if the review test or final exam has been taken.
- A $25 fee will be charged for extending the course time an additional 7 days past the course expiration (not to exceed three extensions and/or 21 days.)
- A fee of $25 will be charged for returned checks