CancellationThe termination of the insurance policy by either party. Policy

Classroom

• Cancellation/Refund Requests received within 30 days of the start date that require a refund will incur a fee totaling 15% of the registration fee
• Cancellation/Refund Requests received within 14 days of the start date will incur a fee totaling 25% of the registration fee
• Cancellation/Refund Requests received within 7 days of the start date will incur a fee totaling 50% of the registration fee
• After the start date of your course, no refunds or transfers will be given
• Transfers or substitutions within 30 days of the start date will incur a $25 fee
• A fee of $25 will be charged for returned checks

Instructor-led Online

• Cancellation/Refund Requests received within 30 days of the start date that require a refund will incur a fee totaling 15% of the registration fee
• Cancellation/Refund Requests received within 14 days of the start date will incur a fee totaling 25% of the registration fee
• Cancellation/Refund Requests received within 7 days of the start date will incur a fee totaling 50% of the registration fee
• After the start date of your course, no refunds or transfers will be given
• Transfers or substitutions within 30 days of the start date will incur a $25 fee
• A fee of $25 will be charged for returned checks

Self-Paced Online

• To obtain a full refund, cancellations must be received within 24 hours of the registration date. Refund will be void if the review test or final exam has been taken.
• Transfers or substitutions must be received within five business days of the registration date. After five business days, a $25 fee will apply. Transfers or substitutions will not be permitted if the review test or final exam has been taken.
• A $25 fee will be charged for extending the course time an additional 7 days past the course expiration (not to exceed three extensions and/or 21 days.)
• A fee of $25 will be charged for returned checks