Proctor Monitor Rules
There are two types of online courses and two types of proctoring. Please look for your course series below.
1) ONLINE CLASSROOM EXAM PROCESS (CIC or CRM Online Courses)
CIC and CRM Online exams must be proctored by either a pre-approved proctor/testing center or MonitorEDU (https://scicproctor.com). A list of approved proctors and testing centers can be found on your course website once you register. Exam proctoring typically requires an additional proctoring fee. Estimated fees are listed on the approved proctor and testing center list, but please contact the proctor directly to confirm their current fee. You will be responsible for making your own appointment and may only schedule within the specified 3 day exam period for the course. You may also propose a testing center in your area and we will contact them; email@example.com.
2) SELF-PACED ONLINE COURSE EXAM PROCESS (CISR, William T. Hold, Flood and Ethics Online)
All Self-Paced Online Courses require the participant to take a final exam for state CE credit, or earning a designation. The 1 hour exam must be taken in the presence of a proctor or monitor.
- The proctor/monitor and participant must sign an affidavit affirming that the exam was taken in accordance with either the state requirements, if applicable, or use the proctoring rules listed below.
- The digital affidavit is filled out and submitted online after a successful final exam. The resulting document is stored in the MyDocuments section of the participant’s MyPage account.
- A paper affidavit is filled out and submitted when the transmission of the electronic affidavit fails for any reason. The paper affidavit is generally submitted as a .pdf through fax, scan or email. A copy is saved for reference at The National Alliance.
CONTINUING EDUCATION CREDITS
In order to earn credit hours for state CE requirements, the participants must select a proctor/monitor who meets the qualifications defined by the state, if required. Participants’ resident states not listed below needs to follow The National Alliance requirement of using a disinterested third party to proctor/monitor the participant’s final exam.
Disinterested Third Party: Someone with no direct business or family relationship to the participant. For example, an agency principal, a supervisor, a subordinate, a friend or family member would NOT qualify as a disinterested third party.
PROCTOR & MONITOR RULES
The proctor must read and follow these guidelines for administering the Online exam.
- Confirm the student's identity by using a photo identification such as a driver's license
- The student may not launch the exam unless the proctor is present.
- The student may not launch the exam more than one time per registration fee. Disconnects or technical difficulties must be reported to the Online Help Desk by calling 800-633-2165 or email at firstname.lastname@example.org. If taking the exam on the weekend, someone will assist you the next business day.
- Be certain that the student does not receive any outside assistance while taking the exam. This includes course materials, help from other persons, prepared notes, and access to other websites. The student may use a non-programmable calculator.
- Remain in the presence of the student from the time the student starts the exam to the time he or she finishes, or until the end of the maximum time allowed for the test, whichever comes first.
- Refuse to certify the student if he or she violates any proctoring rule.
- Submit any additional documents required by the student's state (NEW YORK MONITORS must mail the affidavit of exam, monitor approval document and CE request form for the student).
- Online exams must be completed within one hour. It is the responsibility of the proctor to confirm the time in and out of the exam by entering the times in the fields provided during the exam process.
STATE SPECIFIC PROCTOR REQUIREMENTS
District of Columbia
The examination must be administered by a proctor, who must sign an affidavit attesting to the fact that the student received no outside assistance in the completion of the final examination. The proctor must be a disinterested third party, with a minimum age of 18 years, who can be any person except for family members or individuals who have a financial interest in the success of the student taking the examination. Co-worker proctors must not be above or below in the student’s line of supervision.ARIZONA
Self-study exams must be monitored by the CE provider director, an Arizona-licensed insurance producer appointed by the provider director or a person appointed by the provider director who is in the business of administering education or examinations. The monitoring process must ensure that the student will complete the exam and that the specified conditions of administration are observed. Exams must be kept sealed until the exam starts. The monitor and the licensee must sign the Affidavit of Personal Responsibility.ARKANSAS
For courses, meetings, or programs not personally attended, but taken by correspondence, a proctored written exam shall be required with proof of passing the correspondence course accompanied by an affidavit from the proctor in form and substance as may be prescribed by the commissioner before credit may be considered for educational hours for that correspondence course.COLORADO
The disinterested third party must provide an affidavit attesting under oath or affirmation that: (1) The paper or electronic course examination was proctored; (2) The examination was provided in a manner specified by the Sponsor; (3) He or she is not part of or aware of any efforts to circumvent the requirements of the examination; and (4) No attendee was permitted to use study materials or have assistance during the examination.CONNECTICUT
Self-study courses presented via the Internet must adhere to the same requirements as other self-study methods. The exam may be presented via the Internet, but it must be completely separated from the text while the exam is being presented. The proctor must be physically present as the student takes the exam. The same affidavit requirement for proctors is in effect.DISTRICT OF COLUMBIA
A program of independent study shall qualify for continuing education credit only if there is a sponsor supervised examination. Each program of independent study shall be assigned credit hours, which shall be awarded upon the passing of the supervised examination. The program of independent study, and the number of credit hours, shall be approved by the Commissioner.FLORIDA
Monitors for exams for other than an interactive on-line shall: a. Be present to observe the exam and shall mail a monitor affidavit to the provider or school official. b. Collect the disk, CD, or other exam document for other than interactive on-line programs and mail or deliver it to the approved course provider, or school official for grading certification. 7. Self-study examinations may be given in the student’s place of business if the approved course provider arranges for the approved monitor group to provide a monitor during the examination for other than interactive on-line courses.GEORGIA
Correspondence or other individual study programs (including taped study programs) will qualify if they certify satisfactory completion, including a proctored final examination.HAWAII
Self-study courses. (a) In addition to the requirements of courses generally, an approved continuing education course provider shall also require for self-study courses, including computer-based courses, a written or computer-based examination at the conclusion of the self-study course. The examination shall: (c) A self-study course examination shall not be administered by a person who: (1) Is related to, or is a business associate of, the licensee taking the examination; or (2) Has a financial interest in the success or failure of a licensee taking the examination.INDIANA
A self-study course means study material in a textbook, computer based software, or internet format designed for individual study by a licensee which requires a closed book, proctored examination. In addition to the requirements stated in 760 IAC 1-50, self-study courses are subject to the following requirements. Failure to comply with the requirements of this section may result in disciplinary action by the department under IC 27-1-15.6-12.•
•When taking a self study examination, the producer shall do all of the following:
1. Sign an affidavit, supplied by the provider that states the producer did not use outside help, such as an open textbook or another individual, in taking the examination.
2. A second producer must sign the affidavit verifying that the second producer witnessed the first producer's examination and no outside help was used. A producer who takes the examination at a testing center that administers tests for professional designations may have a representative of the testing center sign the affidavit rather than a licensed producer.
Self-study final exams are required to be proctored. The Iowa Insurance Division defines proctored as the supervision by a CE provider or disinterested third party over the conduct of a producer while that producer is completing an examination that is part of a self-study CE course.KANSAS
The amount of credit received by a producer for a self-study/internet course shall be based upon successful completion of the course and an independently monitored examination subject to the number of hours assigned by the commissioner.MAINE
Home study. Home study courses in which successful completion is demonstrated by passing an examination may be approved for the number of credit hours the Superintendent determines would be appropriate for the equivalent material if given in a classroom setting, up to a maximum of 16 hours, or a maximum of 24 hours if the course has a closed book examination that is proctored in a manner adequate to ensure the integrity of the testing process.MASSACHUSETTS
Self-study examinations must be proctored by an approved disinterested third-party and graded by the course provider. The proctoring process must ensure that the examination will be completed by the student, on a closed-book basis without assistance, and that the specified conditions of administration are observed. 26. Examinations by an insurance company may be administered or proctored by a disinterested party. 27. Self-study courses must include a proctored examination to receive credit.MICHIGAN
Yes. It is the provider's responsibility to assure licensees complete exams without assistance. Providers must use a disinterested third party to certify this action or schedule separate testing sessions at a specified location.MISSISSIPPI
All courses which are entirely self-study shall require successful completion (minimum score of seventy percent (70%) of a closed-book examination or multiple examinations, monitored by a disinterested third party, for course credit to be awarded.MISSOURI
Proctors who are a disinterested 3rd party are required.NEBRASKA
Yes, a "disinterested third party" - proctor/monitor who verifies identity and processes affidavit testifying the student received no outside assistance. This would be an individual with no family or financial relationship to the student.NEVADA
The goal of these standards is to deliver functional computer-based internet courses that offer quality insurance and/or risk management material in a password-protected on-line environment. The standards call for an examination which is proctored by a disinterested third party.NEW JERSEY
For self-study and examination courses, examinations must be proctored.NEW YORK
Licensees taking self-study courses to complete their Continuing Education requirements must
have their examinations proctored by a New York State Insurance Department Approved Monitor. Monitors are required and need to be approved by the NY State Dept. of Financial Services, Licensing Services by filling out and returning a copy of a Monitor Approval Document: http://www.dfs.ny.gov/insurance/cedcumts.htm. Or locating a New York Exam Monitor by doing a search: http://www.dfs.ny.gov/insurance/abindx.htm
At the conclusion of a self-study final examination, the proctor must sign an affidavit attesting that the student completed the exam without assistance from any person, course material, or reference material. The proctor must provide their name, address, and phone number on the affidavit. Providers must be able to prevent the issuance of a proctor affidavit and student affidavit until the course and course examination is successfully completed. Affidavits may be administered and signed electronically.OREGON
Have monitor affidavit containing specific monitor duties and responsibilities printed for monitor's use to direct the taking of the final exam. Monitor will complete the affidavit after the exam is completed.PENNSYLVANIA
Self-study courses must include an examination to receive credit. The proposed exam must be submitted with the request for course approval. The exam must be a proctored, closed-book exam with no assistance provided to the student. 25. A disinterested third party must proctor the exam. The disinterested third party proctor or monitor is an the student; or a person directly supervised by the student. The completion date is the date the proctor signs and dates the exam.SOUTH CAROLINA
In accordance with the changes to Regulation 69-50 regarding proctor approval, we are no longer approving proctors. Producers are no longer required to use a state approved proctor to proctor their continuing education courses. They may now use any disinterested third party. That third party may not be their employer, employee, supervisor, relative, spouse, or minor.SOUTH DAKOTA
Self‐study courses shall contain an exam which shall be graded by the provider or a third party. No credit shall be given for a failing grade. Impartial "disinterested third party" (see below) - proctor/monitor who verifies identity and processes affidavit testifying the student received no outside assistance. Disinterested Third Party - We recommend someone with no family or financial relationship to the student or who is a licensed agent.VERMONT
Exams need to be proctored by a disinterested 3rd party.VIRGINIA
Before beginning any CE courses, participants must complete a Course Introduction Statement document provided by Virginia. Self-study examinations must be proctored in a manner approved by Pearson VUE. The proctoring process must ensure the paper and pencil examination will be completed by the student, on a closed-book basis, without assistance. A Pearson VUE Proctor Certification must be completed by the proctor and submitted to the course provider by mail, email, or, facsimile transmission within seven calendar days of course completion.WEST VIRGINIA
Self-study examinations must be proctored by an approved disinterested third-party and graded by the course provider. The proctoring process must ensure that the examination will be completed by the student, on a closed-book basis without assistance, and that the specified conditions of administration are observed. No examination by an insurance company may be administered or proctored by its own personnel.WISCONSIN
include successful completion of a certified proctored examination. An approved proctor is an impartial, disinterested third party or currently licensed agent with no family or financial relationship to the student. The proctor shall verify the agent’s identity and complete an affidavit supplied by the approved provider testifying that the agent received no outside assistance.WYOMING
All approved correspondence courses, online courses and independent study courses must include a monitored examination. The administration of the examinations must be monitored by a disinterested third party.
For additional assistance with proctor requirements, Monday through Friday, 8:30 a.m. to 5 p.m. central time, call the Online Help Desk at 800-633-2165.