Proctoring rules and exam instructions vary based on the type of course attended. Please make sure to read all proctor information, as well as course specific instruction.
All final exams require you to have a proctor who is a disinterested third party to monitor your exam. Your proctor must be present when you launch the exam through the entirety of your attempt. You have three options when choosing a proctor. The National Alliance highly suggests Option #1.
- Option #1: You may use MonitorEdu as a virtual proctoring option. With MonitorEDU, an extra device such as a smartphone or tablet is required. A proctor will observe you remotely on camera while you complete the exam at home or work. No appointment is necessary, and proctors are always available. First navigate to the MonitorEDU website and pay their $18 proctoring fee. When you are ready to take the exam during the exam window, return to this site and click “connect to proctor.”
- Option #2: You may visit a brick-and-mortar testing location. The quickest way to locate a proctor in your area is to conduct a Google search for “approved proctors near me.” Your search results will yield official testing centers at colleges, universities, libraries, and learning centers. Licensee Insurance Associations (PIA, IIA, etc.) are approved in-person testing locations.
- Option #3: Someone in a dedicated HR or training department role within your organization may sit with you to proctor your exam.
As a student, you should never launch your exam without a proctor present. The time will begin and you will lose your exam attempt if your proctor is not present.
Your proctor should do the following:
- Confirm the student’s identity by using a photo identification such as a driver’s license.
- Be certain that the student does not receive any outside assistance while taking the exam. No course materials, help from other persons, prepared notes, or access to other websites allowed. The student is allowed a non-programmable calculator.
- Remain in the presence of the student the entire duration of the exam.
- Refuse to certify the student if he or she violates any proctoring rule.
- Submit any additional documents required by the student’s state. (see individual state rules at the bottom of this page)
- Report any technical difficulties immediately to email@example.com or 800-633-2165. If taking the exam outside business hours, someone will assist you the next business day.
CIC/CRM/CPRM Instructor-led ONLINE EXAM PROCESS
Your exam will be available to you during a set 4-day testing window. It is your responsibility to complete your exam during the assigned timeframe. You must submit your proctor information to us prior to the end of your course. Please log into your account at https://pro.scic.com/SignIn. Click on the Course History tab and locate your current course. Select the “proctor” button under the Action column. Fill out the form and submit. A set of exam instructions and an access PIN will be emailed to your proctor prior to your testing window. You will access your exam inside the Learning Portal.
CISR/CSRM INSTRUCTOR-LED ONLINE EXAM PROCESS
Your exam will be available to you at the end of your course through the following Thursday at 11:59pm central time. It is your responsibility to complete your exam during the assigned timeframe. You must have your proctor with you when you launch your exam. You will access your exam inside the Learning Portal and your proctor will complete an online affidavit form.
SELF-PACED ONLINE COURSE EXAM PROCESS
All Self-Paced Online Courses require the participant to take a final exam if you are working towards earning a designation or if you require state CE credit for your license. The exam must be taken in the presence of a proctor.
- The proctor and participant must fill out all affidavit forms included in the exam and as required by their individual state (see state list below*.)
- The digital affidavit is stored in the MyDocuments section of the participant’s account.
- A paper affidavit is filled out and submitted when the transmission of the electronic affidavit fails for any reason. The paper affidavit is generally submitted as a .pdf through fax, scan or email. A copy is saved for reference at The National Alliance.
*In order to earn credit hours for state CE requirements, the participants must select a proctor who meets the qualifications defined by the state, if required. Participants’ resident states not listed below needs to follow The National Alliance requirement of using a disinterested third party to proctor the participant’s final exam.
Continuing Education Credits
In order to earn credit hours for state CE requirements, the participants must select a proctor/monitor who meets the qualifications defined by the state, if required. Participants’ resident states not listed below needs to follow The National Alliance requirement of using a disinterested third party to proctor/monitor the participant’s final exam.
Disinterested Third Party: Someone with no direct business or family relationship to the participant. For example, an agency principal, a supervisor, a subordinate, a friend or family member would NOT qualify as a disinterested third party.