Amplifying Education & Empowering Agents with Utica National Insurance Group


Join the Head of Faculty & Academic Development, Jay Williams, CIC, CRM, CRIS, MLIS, AIP, AAI, ACSR as he hosts special guests from Utica National Insurance Group: Tabitha DeGirolano, Errors & Omissions Risk Management Specialist, and Mark R. Angelucci, Senior Vice President and Insurance Agents Errors & Omissions Segment Leader.

In this episode, the trio emphasizes the critical role of ongoing education for insurance agents, noting how crucial it is for agents to stay informed on coverages and effectively manage their operations.

Utica National is dedicated to supporting agents throughout the claims process by providing tailored resources and education opportunities, aligning with their strategy for client claims management. Agents can access Utica National’s E&O program through their local independent agent association, such as the National Association of Professional Insurance Agents or the Independent Agents and Brokers of America State Association. These associations serve as the exclusive distribution source for Utica National’s E&O program.

Tune in to gain valuable insights into the unique offerings of Utica National’s E&O program. Agents will benefit from direct access to underwriters and risk management specialists, comprehensive resources, and personalized support throughout the claims process. The National Alliance remains dedicated to empowering insurance professionals to achieve success in their careers.

Interested in Claims and Underwriter Courses? Browse Our Course Schedule and Start Owning Your Potential.

Jay Williams is the Head of Faculty & Academic Development for The National Alliance for Insurance Education & Research. In his role, he is responsible for all faculty and Educational Consultants, as well as overseeing curriculum development by our Academic Directors. He also oversees curricula for our Agency Operations, Agency Management, and Insurance Company Operations programs. He is an Educational Consultant and a member of our National Faculty, teaching CISR, CIC, Ruble Graduate Seminars, and PROFocus events.

Tabitha DeGirolano

Tabitha joined Utica National in 2021, bringing 20 years of background in agents’ professional liability underwriting, development, education, marketing and advertising, as well as experience in procedural audits and more.

She holds a Property & Casualty insurance license and the Registered Professional Liability Underwriter (RPLU+) and Cyber Professional Liability Practitioner (CPLP) professional designations. She has been named a Top Specialist Broker by Insurance Business America magazine.

Mark Angelucci

Mr. Angelucci serves as Senior Vice President and Insurance Agents’ Errors & Omissions Segment Officer, as well as overseeing our mono-line liquor legal business, through our Founders Insurance subsidiary.

He joined Utica National in 2013 and previously served as Vice President and Senior Underwriting Officer. He was previously with The Hartford, where he was Underwriting Officer – Marine Lines.

He brings extensive and diverse insurance experience to his position, with a background in underwriting, business development, and marketing/sales. He is a graduate of St. Bonaventure University in St. Bonaventure, New York, and holds the Chartered Property Casualty Underwriter (CPCU); Associate in Risk Management (ARM); and Associate in Insurance Data Analytics (AIDA) professional designations.

Mr. Angelucci is the past President of the Utica Chapter of the CPCU Society and was Vice Chair of the Franklin Club at St. Elizabeth’s Medical Center. He was on the Board of Directors of Mohawk Valley Economic Development Growth Enterprise (MV EDGE). He is an industry advisor to the newly formed Insurance Networks Alliance. His community involvement also includes past Board membership for New Hartford Little League.

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