In the first episode of 2021, Claire Richardson is joined by U.S. Chief Operating Officer of Lockton Companies, Said Taiym. Said’s passion shows through his 20 years of experience working in Risk Management, Information Technology, & Insurance. During this episode, Said explains how Lockton is innovating its sales approach by engaging new technology like robots and AI, to allow its employees to better serve clients. Said’s outlook on the current shift to a “new better” is only enhanced by the leadership’s entrepreneurial spirit alive in Lockton. Also discussed in this episode is innovation’s “holy war”, reverse mentoring, the importance of getting out of your comfort zone to get involved early in your career, and so much more. Check it out!
It’s the 30th Anniversary of The Outstanding Customer Service Representative of the Year (OCSRY) award for The National Alliance for Insurance Education and Research. In this