Listen. Learn. Succeed.
The Nat Alliance NOW podcast series provides risk and insurance professionals with rich, nuanced
conversations that deepen learning and promote the successful completion of National Alliance programs.
Monthly episodes feature active industry experts and guest hosts who explore trends and tackle
challenging course content.

Young Agent Builds on the Family Business
Join our Host and Chief Marketing Officer, Mitch Dunford, Head of Academic Content, Paul Martin, CPCU, and the President and CEO of H&H Insurance Group, Jake Holehouse, for an inspiring Nat

SambaSafety and Telematics with John Barbagallo
Join The National Alliance’s Head of Academic Content Paul Martin, CPCU and SambaSafety’s strategic advisor, John Barbagallo as they discuss the evolution of telematics and how the insurance industry has, and

Amplifying Education & Empowering Agents with Utica National Insurance Group
Join the Head of Faculty & Academic Development, Jay Williams, CIC, CRM, CRIS, MLIS, AIP, AAI, ACSR as he hosts special guests from Utica National Insurance Group: Tabitha

Bridging Tradition with Modern Expertise
Tune in for an inspiring conversation on bridging tradition with modern expertise in insurance. In this episode of Nat Alliance Now, host Paul Martin, CPCU chats with Michelle Landver, CIC

Difference Makers Podcast: Fostering Hope in Future Risk Professionals
Certified Risk Manager, Lance Ewing reveals the keys to success, embracing change, and inspiring the next generation of industry professionals. In this episode of the Difference Makers

Introducing the NEW Difference Makers Podcast
The National Alliance proudly introduces the new Difference Makers podcast. An expansion of our popular Nat Alliance NOW series, the Difference Makers podcast highlights insurance and risk

Investing in the Future of Insurance
In this episode of Nat Alliance NOW, Paul Martin, CPCU the Director of Academic Content at the National Alliance for Insurance Education and Research, sits down with Adrian Jones,

Insurance Producer Coaching- Ignite Your Sales Passion!
Meg McKeen, CIC is back in the podcast studio with Chief Marketing Officer, Mitch Dunford and Scott Stricklin, CIC, CRM! An inaugural cohort member of the National

Unpacking the Minds of Two Insurance Organization Leaders: A Candid Conversation
This episode of Nat Alliance NOW is a powerhouse of insights and expertise as Director of Academic Content, Paul Martin, CPCU and Chief Marketing Officer, Mitch Dunford, join forces to bring you an exclusive interview with two major insurance organization leaders: John Costello, CIC, CRIS the Chairman of the National Big I, and Gerald Hemphill, CIC, LUTCF the President of the National PIA.

Insurance Producers Coaching: Realize Your Full Potential
Nat Alliance NOW is back for 2023, and to start things off we have Mitch Dunford speaking to the always-incredible Meg McKeen, CIC. As the Founder of

What’s New & Coming Soon: An Online Community, CISR Improvements, and Virtual Reality
Listen in as Mitch Dunford discusses 2023 developments at The National Alliance for Insurance Education & Research with President & CEO William Hold, MBA, CRM, CISR, and Chief Experience Officer
MEET THE HOSTS

Mitch Dunford is the Chief Marketing and Content Officer at the National Alliance for Insurance Education and Research. Before joining the National Alliance Mitch was CEO of Wells Media Group, Inc. Wells Media is the pubisher of Insurance Journal, Claims Journal, MyNewMarkets.com, Carrier Management Magazine and InsuraneJournal.tv. Mitch is a former police officer and Mitch and Cathy Dunford are the parents of six children.

Paul Martin is an academic director for the national Alliance where he works with Alliance faculty, agents and other industry professionals to deliver industry best education. During his career, Paul has been an adjuster, underwriter, special agent, company manager, independent agent and 20 years as an insurance educator in the state of Texas.

Bob has been a member of the National Faculty of the Society of Certified Insurance Counselors (CIC) since 1985 and was named as one of seven “Distinguished Faculty Members” of The National Alliance at the 45th anniversary celebration in 2014. He was named “Insurance Educator of the Year” in 1992 by the Professional Insurance Agents of Texas and was the 1992-1993 Watts Memorial Lecturer at the University of Richmond. He is the chair of the Jerry Montgomery Memorial Research Fund (JMMRF) of The National Alliance Research Academy and serves on the Academy’s Board of Directors. The JMMRF provides scholarships for college students pursuing their CIC and CRM designations through the University Associate CIC and CRM programs. These programs are currently offered at 29 colleges and universities across the United States. Bob also serves on the Board of Governors of Shriners Hospitals for Children-Texas.

Kelly Surles, CIC, CPRM, CISR, ACSR is the Corporate Account Team Lead for The National Alliance. Her prior industry experience includes Personal Lines Account Manager, Personal Lines Manager, and Private Client Account Manager for three large independent insurance agencies in Austin. She served on the board of directors for Independent Insurance Agents of Austin for seven years, including her most recent role as President before joining The National Alliance.