We’ve made success
a group activity.

Who We Are
Our History
Academic Directors
CIC Board Members
CISR Board Members
Academy Board Members

Our History

For years, most people didn’t really understand risk and insurance – or the policies themselves. Yet, way back in 1969, a small group of Texas independent agents knew the truth: With a structured curriculum and practical, real-life education that went beyond theory, they could ignite an entire industry of skilled professionals.

Together with University of Texas educators, these pioneering agents formed the industry’s first nonprofit training and CE credit resource. The National Alliance was born.

Along the way, we’ve built a genuine community of professionals who succeed and thrive. For decades, we’ve impacted millions of professionals with our practical education. Like us, they’re dedicated to lifelong learning and collaboration. Our participants understand their career potential and gain a real workplace advantage.

Today, our education and networks continue to evolve and expand. We are trusted to lead the risk management and insurance industry through change.

The National Alliance ensures no one has to go it alone. We’ve made success a group activity.

The first CIC Conferment Ceremony at the Villa Capri Hotel in Austin, Texas. 1970
Ribbon cutting for the new bridge connecting the Courtyard building of our main office building. Left to Right: CIC Board Chairmen Lou Xifaras, CIC; Butch Birchfield, CIC, CPCU; and Jon Pease, CIC, CPCU, CPIA; Founders James K. Ruble, CIC; and Dr. William T. Hold, CIC, CPCU, CLU.
Dr. Hold often taught the courses that made The National Alliance what it is today. This photo captures his dedication to participants and his use of all the tools at his disposal to help them succeed – blackboard, projector, and bell.
CIC founders James K. Ruble and Dr. William T. Hold, and CIC faculty member Hayes Tucker of Fort Worth, TX, circa 1969.
A young Dr. Hold receives the Dillinger Scholarship from Jim Dillinger, a pivotal moment in his long and fruitful career.
For 50 years, professionals have relied on the knowledge held within our course notebooks. Even though the look of the notebooks continue to change, the content remains critical to our participant’s growth in the insurance industry.
Founders, Dr. William T. Hold, CIC, CPCU, CLU and James K. Ruble, CIC, at the CIC 25th Anniversary in 1994
Party like it’s 1999! Dr. William T. Hold, CIC, CPCU, CLU, Danielle Janecka, and Paula Cook celebrate the 30th Anniversary of the CIC at The National Alliance headquarters.
40 Years and Counting—Dr. Hold and Cleve Folger, CIC, CPCU, Past Chairman CIC Board of Governors, present Rhonda K. Buster, ACSR, with the 2009 Texas Outstanding CSR of the Year.
Dr. William T. Hold and Bettie Duff with Mrs. Ruble in 2006 at a gala celebrating the character and contributions of CIC cofounder, James K. Ruble.
Dr. William T. Hold makes comments at the Dalla MEGAbration celebrating the 40th Anniversary of the CIC Program in 2009.
Flashback to 2009 at the Dallas MEGAbration celebrating the 40th Anniversary of the CIC Program.
Dr. William T. Hold and Bettie Duff with Travis McDavid of GSM Insurance discussing how the industry can help hurricane prone areas like Rockport, TX.
Bettie Duff and Mitch Dunford celebrate the ribbon cutting ceremony for The National Alliance’s Bettie Duff Media Studio and classroom in 2018.
A snapshot from 2004, of the 1st and the 1000th CRM designee.
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William T. Hold, Ph.D. CIC, CPCU, CLU

Executive Chairman

William T. Hold co-founded the Society of CIC in 1969. The Society became The National Alliance for Insurance Education & Research in 1993.  With a passion for education and commitment to excellence, Dr. Hold has been instrumental in building one of the most prestigious insurance education organizations in the world.

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