Conventional wisdom holds that COVID-19 is increasing costs for healthcare payers due to an influx of patients in need of testing and treatment. While these costs are significant, a Milliman analysis reveals that the deferred and elimination of care is a far more impactful driver of costs. Milliman projects a net reduction in medical costs for healthcare payers by at least $75 billion and as much as $575 billion if the deferral and elimination of care continues through the end of 2020. Download the Milliman whitepaper.
It’s the 30th Anniversary of The Outstanding Customer Service Representative of the Year (OCSRY) award for The National Alliance for Insurance Education and Research. In this