It’s the holiday season and we have so much to be thankful for! Host Dustyne Bryant, MBA, CIC, CISR is joined by incoming Co-Host Ashley Fitzsimmons, CISR
By: Jerry Kennedy, CIC Properly covering an insured’s home is no simple task. Often, when a client is buying a new home, they’re too busy
In this episode of Awkward Insurance, Dustyne Bryant, CIC, CISR, MBA, and Heath Shearon, the Mayor of Insurance Town, have a candid conversation about the
AUSTIN, TX August 20, 2020 – Each year, a group of exceptional insurance professionals are chosen by The National Alliance for Insurance Education & Research to compete for
Customer Service Representatives are the backbone of the independent insurance agency. They must possess a multitude of skills to juggle tasks, stay informed and foster
CIC Program CRM Program CISR Program CSRM Program CPRM Program Update Options Resources The Certified Insurance Service Representative (CISR) designation empowers outstanding individuals to provide
This fifth edition of The CSR Profile is based on 2017 survey data from over 1000 CSRs/Account Managers from across the country.
The CSR Profile, first published in 1995, has become the essential reference…
Anyone who has worked in agency sales or service has a story about a difficult client or two…
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