Select Your Sessions After Registration

CIC, CRM & CPRMs: Select 4 - 5 sessions.

CISR & CSRMs: Select 2 - 3 sessions.

See the upcoming schedule for 2022

All Webinars are Presented in Central Time.

Date Faculty  Length (hours) Title Description

1/19/22

(1p-5p)

Allen Messer 4

Concepts That Affect Coverage/Liability

This session will explore the various nuances within contract policy language that affect both property and liability policies. 

1/21/22

(10a-12p)

and

(2p-4p)

Casey Roberts

4

Personal Lines, Issues We Need To Understand

In this session, participants will explore significant concerns found within the ISO Personal Automobile and Homeowners policies – such as ownership, liability, and loss assessment coverage – and develop ways to explain them to their clients.

1/26/22

(1p-5p)

Kate Norris 4

The World of Family Office and the Risk Management Issues That Arise

Agents will take an in-depth look at the risk management needs of family offices, specifically;  specifically Directors & Officers Coverage, Kidnap, Ransom and Extortion Coverage, and other methods of protection for families of exceptional wealth. 

1/28/22

(10a-12p)

and

(2p-4p)

Chris Christian 4 Cyber Crime

This class examines the risk management strategies necessary to minimize cyber attacks. Agents will learn about insurance coverage solutions in order to better understand the concepts and exposures related to the cyber crime industry.

Date  Faculty  Length (hours) Title Description

2/4/22

(10a-12p)

and

(2p-4p)

Dick Clarke 4

Current Events and the Impact Upon Insurance

This session will provide an overview of current events and their impact on the insurance industry. The discussion includes how recent changes to the Affordable Care Act (ACA) as it relates to employer sponsored health insurance; the Fair Labor Standards Act (FLSA) and the Website Content Accessibility Guidelines (WCAG) and identify possible insurance solutions to their use.  

2/7/22

(1p-5p)

Charlie Matejowsky 

4

Understanding and Managing the 3 Big Government Benefits: Social Security, Medicare and Medicaid

Participants will be introduced to the three major government programs available to most U.S. citizens. They will learn the requirements to qualify for the programs, the benefits these programs have, and the gaps that exist. 

2/11/22

(10a-12p)

and

(2p-4p)

Jerry Kennedy 4

Toys, Toys and More Toys!

ATVs, dirt bikes, Segway, watercraft, and other motorized toys – Oh My! In this session, participants will gain an understanding of exposures for owning and renting recreational vehicles and learn just how much coverage is provided through the ISO Personal Automobile and Homeowners policies – including available endorsements.  As well, participants will explore coverage within recreational vehicle policies, motorcycle policies, watercraft policies, and the Personal Umbrella policy.

2/16/22

(1p-5p)

Lance Ewing 4

There Cannot be a Crisis This Week 

What is a crisis? It’s more than a hurricane or a flood. Learn to identify crisis situations that could have a significant impact on your clients’ business, agency, or organization.  Discover how to prepare a crisis management plan to prevent or lessen the damage a crisis can inflict.  Using an interactive and case study approach, prepare for an active shooter event and the understand proper responses.

2/21/22

(10a-12p)

and

(2p-4p)

Dave Hershey 4

A Problem Solving Approach to Commerce

Modern manufacturing procesess have introduced many risks that present complex pollution exposures. As comprehensive liability policies are driven by their exclusions, this session will explore the numerous pollution liability types, endorsements, and risk transfer techniques applicable to various commercial exposures. 

2/23/22

(1p-5p)

Jerry Kennedy 4 Ethical Issues

In this session, participants will understand ethical challenges that insurance professionals face, difference between legal and ethical responsibilities and their fiduciary duties and obligations to the customer, insurer, and peers.

Date  Faculty  Length (hours) Title Description

3/4/22

(10a-12p)

and

(2p-4p)

John Dismukes 4

Are These Personal Lines Losses Covered?

In this session, participants will use real claim examples to discuss problems and possible solutions to Homeowners Policy exclusions that limit or remove coverage for dwellings rented to others, personal liability, co-habitation, motorized vehicles, home-sharing, and ownerships. Participants will also discuss ISO Personal Auto Policy exclusions for furnished vehicles, non-owned autos, and various uses.

3/9/22

(1p-5p)

Rick Pitts

4

Crisis Response for Insurance Professionals: How to Assist an Insured’s Response to a Crisis

Do you know what to do when a crisis occurs?  Uncover the insurance implications and general principles of crisis response for active assailants, product recalls, and data breach/cybersecurity incidents. Analyze a data breach claim and form a plan of action.

3/16/22

 (10a-12p)

Paul Marshell 4

Active Shooter: Response, Recovery, & Insurance

With the increase in recent high profile active shooter/workplace attacks, more businesses are taking precautions to prevent acts of violence. Learn the Crisis Management steps of preparation and prevention for this unique exposure. One important step is Obtaining Active Shooter Insurance Coverage – learn the details.

3/16/22

(2p-4p)

Nikki Sherrill 4

Personal Auto Policy V. The World

In this session, participants will examine the latest ISO Personal Auto Policy coverage form to discuss concerns, challenges, and potential solutions related to the gig economy of personal ridesharing through Transportation Network Companies like Uber, Lyft, Zipcar, and other similar app-based programs.

3/29/22

(10a-12p)

and

(2p-4p)

Chris Christian 

4

ABC’s of D&O:  Exposures and Coverages for Main Street Business

Agents examine the various obligations that commercial clients have to their stakeholders. Understanding the structure of D&O policy language will allow them to protect their clients from many management liability hazards.

3/31/22

(1p-5p)

Jay Williams 

4

Underlying Versus Excess:  A Closer Look At Policy Provisions

Agents will compare and contrast the ISO Commercial General Liability (CGL) Policy with Excess or Umbrella policies that might sit over the top. Understanding the similarities and differences between the language within each form will enable agents to recognize where gaps may be created and have a more in-depth understanding of why those gaps exist.

Date being Presented Faculty  Topic Lenth (hours) Topic Title Marketing Description
Wed, April 6
(1p-5p)
Patrick Deem 4 The Ins and Outs of Cyber Insurance This session will enable participants to identify the reasons for cyber liability coverage by examining various exposures related to cyber risks, coverage limitations in standard liability insurance, and major provisions commonly found in cyber liability insurance policies.
Fri, April 15
(10a-12p/2p-4p)
Bob Ford 4 Financial Death by Business Auto This session will explore the liability exposures and coverage solutions for businesses that do not own automobiles. Attention will be given towards specific BAP endorsements that affect Who Is an Insured, Garagekeepers coverage, and leased autos.
Tues, April 19
(1p-5p)
John Immordino 4 The Devil Is In The Details…Cyber Policy Explained  In this session, agents will examine different cyber forms and be able to identify the differences within their insuring agreements, exclusions, and conditions.  With over 170 different cyber policy forms in the marketplace, participants will gain better understanding to know which policy is best for the needs of their insureds.
Fri, April 29
(10a-12p/2p-4p)
Nikki Sherrill-Wyatt 4 The Claims Department and Your Agency In this session, participants will understand the role and function of an insurance adjuster and importance of their relationship with the insurance agency, avoiding bad faith claims, and misconceptions about coverages and exclusions under certain personal and commercial policies.
Date being Presented Faculty  Topic Lenth (hours) Topic Title Marketing Description
Fri, May 6
(10a-12p/2p-4p)
Cathy Trischan 4 Commercial Property Concepts Your Client Will Be Glad You Understand In this session, agents will identify potential pitfalls that could create problems and examine ways to solve them.  Topics will include valuation, debris removal, ordinance or law, and vacancy as they pertain to the Building and Personal Property Coverage Form, as well as the Legal Liability and Leasehold Interest Coverage Forms.
Tues, May 10
(1p-5p)
Allen Messer 4 Ethical Issues In this session, participants will understand ethical challenges that insurance professionals face, difference between legal and ethical responsibilities and their fiduciary duties and obligations to the customer, insurer, and peers.
Thurs, May 12
(1p-5p)
Chris Christian 4 Is Your Insured Driving a State-of-the-Art EPL Policy? In this session, agents will learn the differences between EPL policies and the practical effects of those differences on various exposures and classes of business; including the areas of exposure for independent contractors, leased employees, volunteers, and the various third-party coverages.
Mon, May 16
(10a-12p/2p-4p)
LaToya Maddox 4 Retirement Landmines Three major issues for anyone planning for retirement are senior healthcare, long term care and generating retirement income. This program discusses in detail the important decisions that both retirees and those planning for retirement must make when developing a retirement plan.
Fri, May 20
(10a-12p/2p-4p)
Steve Lyon 4 Personal Lines Troubles and Solutions In this session participants will identify the problems and discuss possible solutions to better serve their Personal Homeowners and Auto clients. Prepare to discuss issues related to host liquor liability, coverage for students away at school, damage to residence premises rented to others or premises under renovation, earthquake and flood coverage, and more.
Mon, May 23
(1p-5p)
Mark Gaskamp 4 Whose Risk Is It? Managing Contracts & the Risk Transfer Process/Driving Down the Cost of Accidents – Understanding and Managing Vehicles & Drivers In this session, agents will examine the risks associated with contractual relationships, especially as it relates to the operation of autos on company business.   Agents will review the key exposures related to vehicles and drivers, as well as some of the risk control and risk transfer techniques available to their commercial clients. 
Date being Presented Faculty  Topic Lenth (hours) Topic Title Marketing Description
Thurs, June 9
(1p-5p)
Tim McClendon 4 Cyber Risk – Exposures and Products This session provides an introduction to e-commerce issues and opportunities, including areas of agent concentration, technology E&O issues, and common cyber threats.  Agents will identify possible solutions to the unique exposures and coverage gaps present in e-commerce risks.
Fri, June 17
(10a-12p/2p-4p)
Steve Lyon 4 Diagnosing Issues in the CGL Policy This session explores the variety of liability exposures and the insurance coverage designed to address these specific concerns.  They will discuss the differences that exist between occurrence and claims-made triggers, the allocation of loss payments that span multiple policies, and how to remedy the coverage gaps that are presented by some of the GL exclusions.
Wed, June 22
(1p-5p)
Sam Bennett 4 Transportation Exposures of the Agriculture Client This session will examine the transportation exposures faced by agricultural risks. Agents will review mobile equipment coverages found in farm liability forms; coverage for owned and non-owned vehicles under the Personal Auto Policy (PAP); and auto coverages available under the Business Auto Policy (BAP).
Thurs, June 30
(1p-5p)
Allen Messer 4 Contract & Agreement Analysis for the Insurance Professional A Look at the Basics  In this session, agents will explore the basic elements of insurance contracts and the major contract provisions, including waivers of subrogation, exculpatory agreements, and other indemnity requirements.  The discussion will extend beyond the Commercial General Liability Coverage Form, and will include the Businessowners Coverage Form, Workers Compensation and Employers Liability Insurance Policy, Building and Personal Property Coverage Form, and Commercial Inland Marine. 

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